Dunkin' Carnival

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

How do I enter?
Register for the program by entering the information needed on that page. Then, log in daily by entering your Email Address.
How do I earn a Sweepstakes entry?
Make a qualifying Dunkin’ restaurant or grocery purchase between 7/20/2021 and 8/30/2021. Be sure to keep your receipt. Then, before 8/30/2021, visit www.dunkincarnival.com and follow the directions to upload an image of your receipt to the website.

See Official Rules for information on how to enter without making a purchase.
Will a credit card receipt be accepted as a purchase receipt?
Sorry, unfortunately we cannot accept a credit card receipt as it will not have enough detail to verify that the reward requirements have been met.
How many times can I enter the promotion?
You may enter Grand Prize Sweepstakes with up to 3 receipt uploads per day. However, you may only play the instant win game once per day.
What are the prizes for this promotion?
Sweepstakes Prizes:ONE (1) "BACKYARD MAKEOVER" PRIZE: One (1) $4,000.00 home improvement store gift card. Approximate Retail Value ("ARV") is $4,000.00. ONE (1) "SUMMER CARNIVAL AT HOME" PRIZE: One (1) $4,000.00 check. ARV is $4,000.00.ONE (1) "INSIDE & OUT GAMING PACKAGE" PRIZE: One (1) $3,000.00 Prepaid Card. ONE (1) "EPIC SUMMER GIFT CARD PACKAGE" PRIZE: One (1) $1,500.00 Amazon.com Gift Card; $1,000.00 in pre-paid cards (exact prize to be determined by Sponsor, in Sponsor's sole discretion) and $500.00 in Dunkin' Donuts Gift Cards. Restrictions apply, see amazon.com/gc-legal. Terms and conditions of Gift Cards apply. ARV is $3,000.00. Instant Win Prizes:THREE (3) FIRST PRIZES: A Keurig brewer Keurig® K-Mini Plus™ Single Serve Coffee Maker. ARV of each prize: $100.00. TWENTY-ONE THOUSAND (21,000) SECOND PRIZES (five hundred (500) awarded per day): One (1) $10 Dunkin' Donuts Promo eCard. eCard expires 12/15/21. ARV of each prize: $10.00.TWENTY-ONE THOUSAND (21,000) THIRD PRIZES (five hundred (500) awarded per day): One (1) $5 Dunkin' Donuts Promo eCard. eCard expires 12/15/21. ARV of each prize: $5.00.
Is there a limit to the number of rewards that I can earn?
Limit one Grand Prize and one Instant Win prize per person.
For Fraud Prevention, what is the review process?
Our security team reviews all suspicious receipts. Any fraudulent submissions or use of fictitious names, multiple addresses, or PO Boxes to obtain additional rewards or rebates will be disqualified and may violate federal or state laws.
How do I play the instant win game?
Follow the instructions on-screen to play each game. There is also a ? icon in the upper right corner within the game that can be clicked to display the game instructions again.
I won the instant win game, but never received an email with more details. What should I do?
To make sure you get emails, add customercare@e.helloworldmail.com to your address book. Fill out the form below to let us know you didn’t receive your win email.
How will I know if I'm the Sweepstakes winner?
The Sweepstakes drawing will be held on or around September 9, 2021. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted.

A direct link to this list can be found in the Official Rules.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting www.dunkincarnival.com directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
I think I'm having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.